Introduction

 

Protecting your privacy is important to VirtualLogix. We are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an e-mail address or other contact information, whether at work or at home. In general, you can visit VirtualLogix's Web pages without telling us who you are or revealing any Personal Information about yourself. By ensuring that you are aware of and understand the VirtualLogix Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

 

Collecting your personal information

 

VirtualLogix collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range of products and services available to you.

 

We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a training, or participate in a survey. In addition, when you register a new VirtualLogix product, sign up for VirtualLogix Internet services, or ask to be included in an e-mail mailing list, we collect and store the information you provide in a secure database.

 

Disclosing your personal information

 

In general, VirtualLogix will not disclose your personal information to any third party. However, if you elect to purchase products and services through the VirtualLogix web site, your personal information will be shared with the companies that help us bring those products and services to you. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with VirtualLogix's policies.

 

At times we may be required by law or legal process to disclose your personal information.

 

Protecting your personal information

 

VirtualLogix safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

 

The VirtualLogix Web site uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the VirtualLogix Web site, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer version 4.0 or later. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

 

Accessing your personal information

 

To the extent that you do provide us with Personal Information, VirtualLogix wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the Web, our goal is to provide a means of contacting VirtualLogix should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to VirtualLogix and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

 

Collecting other personal information

 

When you browse VirtualLogix's web site, you are able to do so anonymously. Generally, we don't collect personal information when you browse not even your e-mail address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

 

In some of our e-mail to you, we use a "click-through URL." When you click one of these URLs, you pass through our web server before arriving at the web site that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.

 

Our company wide commitment to privacy

 

To make sure your personal information remains confidential, we communicate these privacy guidelines to every VirtualLogix employee.

 

VirtualLogix does not knowingly solicit personal information from children or send them requests for personal information.

 

VirtualLogix's web site contains links to other sites. VirtualLogix does not share your personal information with those web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

 

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via e-mail using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

 

The VirtualLogix Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.